OSMRTNICE
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Jedno je kad te osobnu iskaznicu traži policajac, no koji objektivni razlozi mogu postojati da taj dokument moraš predati na uvid bankarskom djelatniku pri kupnji paketića eura?

S takvim nam se pitanjem Jutarnjem obratio čitatelj koji je prošli tjedan ostao iznenađen kad su ga u jednoj zagrebačkoj poslovnici PBZ-a, u koju je došao kupiti paketić od 13,28 eura, tražili osobnu iskaznicu.

"Ne razumijem iz kojeg sam se razloga dužan identificirati, pa to je kao da me u trgovini traže osobnu jer sam došao kupiti pet kilograma krumpira. Zašto bi ikome trebao biti poznat moj identitet, posebno s obzirom na to da je prelazak na euro obveza i da svi moramo zamijeniti kune?", čudi se naš čitatelj te upozorava na još jednu nelogičnost.

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image
Goran Mehkek/Cropix
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Naime, pojedine banke, kaže, jedine su koje traže osobnu iskaznicu kao preduvjet za kupnju eura, dok je na šalterima Fine ili Hrvatske pošte to moguće normalno napraviti bez ikakvog identifikacijskog dokumenta.

Jutarnji list poslao je upit PBZ-u i ostalim bankama u kojem smo ih zamolili da nam objasne traže li prilikom kupnje eura potrošače da im na uvid daju identifikacijske dokumente i zašto, no oni su poslali zajednički odgovor putem Hrvatske udruge banaka iz kojeg zapravo nije moguće iščitati razloge zašto to čine.

"Pojedine banke, u skladu s vlastitom poslovnom politikom, prilikom prodaje početnih paketića eurokovanica zahtijevaju od potrošača na uvid identifikacijsku ispravu. Podaci se prikupljaju i obrađuju u skladu s pozitivnim propisima koji se odnose na zaštitu osobnih podataka. Banka je potrošaču dužna izdati potvrdu o kupljenom jednokratnom paketiću s informacijama o apoenskoj strukturi početnog paketića, kao i činjenici da se kovanice mogu koristiti za plaćanja u zemlji i inozemstvu tek od 1. siječnja 2023. kada euro postaje zakonsko sredstvo plaćanja u Hrvatskoj i ostatku europodručja", poručili su iz HUB-a u vrlo načelnom odgovoru.

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image
Goran Mehkek/Cropix
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Koja još banka, osim PBZ-a, zahtijeva osobnu iskaznicu, nismo doznali, no jedino smo u Erste banci doznali da je kod njih moguće kupiti eure bez osobne iskaznice.

Kako su za Jutarnji pojasnili iz HNB-a, Zakonom o uvođenju eura nije izrijekom propisano da se potrošači pri kupnji početnih paketa moraju identificirati, ali nije izričito propisana njihova identifikacija putem osobne iskaznice te svaka banka, dodaju, ima pravo na vlastitu poslovnu politiku.

A potrošač ima pravo izabrati onu u kojoj će se osjećati najugodnije.

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Jedno je kad te osobnu iskaznicu traži policajac, no koji objektivni razlozi mogu postojati da taj dokument moraš predati na uvid bankarskom djelatniku pri kupnji paketića eura?

S takvim nam se pitanjem Jutarnjem obratio čitatelj koji je prošli tjedan ostao iznenađen kad su ga u jednoj zagrebačkoj poslovnici PBZ-a, u koju je došao kupiti paketić od 13,28 eura, tražili osobnu iskaznicu.

"Ne razumijem iz kojeg sam se razloga dužan identificirati, pa to je kao da me u trgovini traže osobnu jer sam došao kupiti pet kilograma krumpira. Zašto bi ikome trebao biti poznat moj identitet, posebno s obzirom na to da je prelazak na euro obveza i da svi moramo zamijeniti kune?", čudi se naš čitatelj te upozorava na još jednu nelogičnost.

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Goran Mehkek/Cropix
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Naime, pojedine banke, kaže, jedine su koje traže osobnu iskaznicu kao preduvjet za kupnju eura, dok je na šalterima Fine ili Hrvatske pošte to moguće normalno napraviti bez ikakvog identifikacijskog dokumenta.

Jutarnji list poslao je upit PBZ-u i ostalim bankama u kojem smo ih zamolili da nam objasne traže li prilikom kupnje eura potrošače da im na uvid daju identifikacijske dokumente i zašto, no oni su poslali zajednički odgovor putem Hrvatske udruge banaka iz kojeg zapravo nije moguće iščitati razloge zašto to čine.

"Pojedine banke, u skladu s vlastitom poslovnom politikom, prilikom prodaje početnih paketića eurokovanica zahtijevaju od potrošača na uvid identifikacijsku ispravu. Podaci se prikupljaju i obrađuju u skladu s pozitivnim propisima koji se odnose na zaštitu osobnih podataka. Banka je potrošaču dužna izdati potvrdu o kupljenom jednokratnom paketiću s informacijama o apoenskoj strukturi početnog paketića, kao i činjenici da se kovanice mogu koristiti za plaćanja u zemlji i inozemstvu tek od 1. siječnja 2023. kada euro postaje zakonsko sredstvo plaćanja u Hrvatskoj i ostatku europodručja", poručili su iz HUB-a u vrlo načelnom odgovoru.

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image
Goran Mehkek/Cropix
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Koja još banka, osim PBZ-a, zahtijeva osobnu iskaznicu, nismo doznali, no jedino smo u Erste banci doznali da je kod njih moguće kupiti eure bez osobne iskaznice.

Kako su za Jutarnji pojasnili iz HNB-a, Zakonom o uvođenju eura nije izrijekom propisano da se potrošači pri kupnji početnih paketa moraju identificirati, ali nije izričito propisana njihova identifikacija putem osobne iskaznice te svaka banka, dodaju, ima pravo na vlastitu poslovnu politiku.

A potrošač ima pravo izabrati onu u kojoj će se osjećati najugodnije.

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StoryEditorOCM
Hrvatska i svijetkod kupovine eura

Neke banke kao policija, ljudi se bune zbog ‘bizarnog‘ zahtjeva: ‘To je kao da me u trgovini traže osobnu jer sam došao kupiti pet kilograma krumpira‘

Piše Dora Koretić/JL
8. prosinca 2022. - 13:41
23906393
Galerija
Goran Mehkek/Cropix

Jedno je kad te osobnu iskaznicu traži policajac, no koji objektivni razlozi mogu postojati da taj dokument moraš predati na uvid bankarskom djelatniku pri kupnji paketića eura?

S takvim nam se pitanjem Jutarnjem obratio čitatelj koji je prošli tjedan ostao iznenađen kad su ga u jednoj zagrebačkoj poslovnici PBZ-a, u koju je došao kupiti paketić od 13,28 eura, tražili osobnu iskaznicu.

"Ne razumijem iz kojeg sam se razloga dužan identificirati, pa to je kao da me u trgovini traže osobnu jer sam došao kupiti pet kilograma krumpira. Zašto bi ikome trebao biti poznat moj identitet, posebno s obzirom na to da je prelazak na euro obveza i da svi moramo zamijeniti kune?", čudi se naš čitatelj te upozorava na još jednu nelogičnost.

image
Goran Mehkek/Cropix

Naime, pojedine banke, kaže, jedine su koje traže osobnu iskaznicu kao preduvjet za kupnju eura, dok je na šalterima Fine ili Hrvatske pošte to moguće normalno napraviti bez ikakvog identifikacijskog dokumenta.

Jutarnji list poslao je upit PBZ-u i ostalim bankama u kojem smo ih zamolili da nam objasne traže li prilikom kupnje eura potrošače da im na uvid daju identifikacijske dokumente i zašto, no oni su poslali zajednički odgovor putem Hrvatske udruge banaka iz kojeg zapravo nije moguće iščitati razloge zašto to čine.

"Pojedine banke, u skladu s vlastitom poslovnom politikom, prilikom prodaje početnih paketića eurokovanica zahtijevaju od potrošača na uvid identifikacijsku ispravu. Podaci se prikupljaju i obrađuju u skladu s pozitivnim propisima koji se odnose na zaštitu osobnih podataka. Banka je potrošaču dužna izdati potvrdu o kupljenom jednokratnom paketiću s informacijama o apoenskoj strukturi početnog paketića, kao i činjenici da se kovanice mogu koristiti za plaćanja u zemlji i inozemstvu tek od 1. siječnja 2023. kada euro postaje zakonsko sredstvo plaćanja u Hrvatskoj i ostatku europodručja", poručili su iz HUB-a u vrlo načelnom odgovoru.

image
Goran Mehkek/Cropix

Koja još banka, osim PBZ-a, zahtijeva osobnu iskaznicu, nismo doznali, no jedino smo u Erste banci doznali da je kod njih moguće kupiti eure bez osobne iskaznice.

Kako su za Jutarnji pojasnili iz HNB-a, Zakonom o uvođenju eura nije izrijekom propisano da se potrošači pri kupnji početnih paketa moraju identificirati, ali nije izričito propisana njihova identifikacija putem osobne iskaznice te svaka banka, dodaju, ima pravo na vlastitu poslovnu politiku.

A potrošač ima pravo izabrati onu u kojoj će se osjećati najugodnije.

#BANKE#EURI
11. svibanj 2024 07:37